Privacy Policy
This policy explains the main categories of information handled by the portal and why they are needed.
Information you provide
The portal may process account information such as your name, mobile number, password hash, account preferences, support messages and records created when you use portal features.
How information is used
Information is used to authenticate accounts, provide requested features, maintain records, prevent abuse, respond to support requests and maintain security.
Passwords and security
Your password is used only for account authentication and should be stored only as a secure hash by the application. Support will never ask for your password or one-time security credentials.
Records and retention
Some operational and security records may be retained for reconciliation, dispute handling, auditing, abuse prevention or legal obligations.
Third-party services
If you choose to contact support through an external service, that provider processes information under its own privacy terms.
Your choices
You may contact support regarding account information, corrections or privacy questions. Some records may need to be retained where required for security, auditing or applicable law.
Never send passwords or one-time security credentials through Telegram, WhatsApp, email or other support channels.